Shipping and Return Policy
Shipping Policy:
- Processing Time:
All orders are processed within 1-3 business days.
- Shipping Provider:
We use ARNAB for our shipping needs to ensure timely and reliable delivery.
- Shipping Duration:
Shipping times vary depending on your location within the UAE. Typically, deliveries take between 2-5 business days after processing.
- Shipping Costs:
Shipping costs are calculated at checkout and are based on the size and weight of your order.
Return and Exchange Policy:
- Eligibility:
Items can be returned or exchanged within 14 days of delivery. The item must be unused, in its original packaging, and in the same condition that you received it.
- Process:
To initiate a return or exchange, please contact our customer service team with your order details. We will provide you with instructions on how to return the item.
- Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
- Shipping for Returns:
Customers are responsible for the shipping costs of returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Damaged Items:
